Mark Warner
The Ultimate Family Hotel
How do you leapfrog the competition at the high end of a market?
Key Information


Challenge

Mark Warner approached us to help them make a statement that they were serious about the family market.

Approach

Working with our architect partners, we set about reinventing a tired space just outside Kalamata into a hotel for families that would break convention.

From room layouts, to the choice of shrubs, through to the timetable for the kids’ club, we left no stone unturned. The flow of the unit was totally reordered, the restaurants redesigned, and the pool area used a range of materials that naturally separated different cohorts of children so that they were more at ease.

Outcome

We received five stars on Trip Advisor and a raft of commendations. The Sunday Times said the hotel was the best family hotel in the world!

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